Overview
Knowledgeable
- Full understanding of the highway construction industry’s heavy equipment and construction.
Experienced
- Former estimators and experienced technical support staff for equipment construction software maintenance and more.
Domestic
- All of our support team is based at our headquarters in Nashville, TN.
Our customer support team consists of experienced industry professionals who understand the challenges estimators and project managers face when bidding on jobs and managing projects with heavy equipment. We develop comprehensive construction software processes to help our clients gain the most from the systems we have installed. Since “out of the box” software solutions are not always the perfect fit, our professional services team will develop and execute a custom heavy equipment software plan that will streamline your learning and maximize your system’s potential.
Our Approach
- Comprehensive assessment of existing systems and resources.
- Efficiency-driven solutions based on client’s need.
- Results-oriented focus to deliver the best possible solution.
Services Provided
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Training
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Software Support
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Software Implementation
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Software Integration
Software Training & Implementation
Implementation Process
- After purchasing a system from Oman Systems, we work together with you to install, train, and integrate our products with your existing systems. Our support staff are experienced with the process and highway construction industry. Whether you purchase bidding software or our heavy equipment construction software, our support team is here to help you through the process.
Training
- We provide focused training for every level of user within your organization. We offer several training solutions including: web-based on-line training, unlimited individual toll-free support and training, and training in a classroom setting, in-house or onsite.
Customer Support
Software Support
- We offer unlimited toll-free service and support 24 hours a day, seven days a week, 365 days a year. We have a team of highway construction industry veterans and well-trained experienced technicians always available to answer your questions. We provide support to our customers after hours through our support line. Our Support Team is hands-on and will handle your call without delay.
- Our corporate offices are located in Nashville, TN and are open from 7:30am to 5:00pm Monday through Friday (central time). If you require assistance after hours, contact out office and select Option 2 when prompted and you will be contact by our support staff. If you have questions or comments about Oman Systems, Inc. or any of our products, please contact us at Support@OmanCo.com or call our technical team at (800) 541-0803.
